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Quality Management is agency-wide oversight.  It is also the most cited deficiency in all agency types. Jennifer Windram, BSN, RN, former CDPHE-surveyor will engage learners in this video program with updated regulations in Chapter 2 of 6 CCR 1011-1, Part 4, 4.1. This program is an update to QM Basics.

Program Goals – 2 CEUs
Attendees will learn skills and tools necessary to apply State Licensure rules in the implementation of a quality management program using guiding principles, program scope, QM oversight and responsibilities, and data collection relative to client safety and client well-being. Certificate provided after the successful completion of an evaluation and exam with 80% or better score.

Program – 2 CEUs

Name the requirements for a compliant quality management plan

Discuss data that can be collected as part of the QM program

Discuss the different roles and responsibilities in quality management

Analyze the difference in QM Program and QM Plan

Identify the process for taking the data collected and using that data to select QM projects

Design, implement and document a QM project

Use QM tools in analyzing problems and identifying solutions

Materials include:

Two (2), one (1)-hour videos with corresponding Workbook with slide deck and supplemental materials with Sample policies, Sample QM Plan, Sample QM Data Collection Plan, Sample chart audit tool, Sample QM minutes using data collected, Sample Intervention plan of a problem identified.

Continuing Education Units
Each attendee receives Continuing Education Units for up to two (2) clock hours of education at the completion of the workshop, course evaluation and competency exam.

Who Should Attend
This workshop is appropriate for Administrators/Managers and Alternates, Agency Owners, Operators, Supervisory Personnel, Quality Management Personnel, Social workers, Health Information Director, Billing office director, Patient Safety Officer, Discharge planners, Transitional Care Staff, Compliance officer, Chief Operations Officer, Medical Directors and Physicians, all nurses with direct patient care, Risk Managers, Regulatory Officers, Physician Advisors, UR nurses, Accreditation coordinator, Nurse Educators, Chief Executive Officer, Field Staff, Clinical managers, PI director.