Train Smarter, Not Longer

Work with experts who have been there


Welcome to CHC

Approved Administrator/Manager Certificate Programs!

We are industry experts with over 80 years of combined experience. Learn through the lens of former state surveyors and agency-owner/operators. They don’t teach this stuff in business school or any other school. We understand. We share that understanding with Administrators and Managers using personalized coaching. We share our years of hands-on experience in day-to-day settings to assist you in establishing and managing home-based care and services.

Home Care workplaces can be complicated and challenging to navigate and manage. CHC aims to guide Administrators and Managers to engage their teams so all members feel part of an inclusive group. CHC consultants use federal and state regulations and law, as well as accreditation and best-practice models to explain and provide examples. The emphasis is on creating understanding from your perspective so everyone in your organization is effective in day-to-day operations.

CHC provides Health-department-approved training curricula for the Administrator and Manager in a start-up or a long-standing agency. Always mindful of boundaries in federal and state laws and regulations, we guarantee that you will come away with greater understanding of the conflicting demands in your operation. Understanding translates to effectiveness, which allows you to maximize the efficient use of scarce resources.

Conformity with regulations is required in all areas of operations. Your agency lines of services and audiences for each creates a structure that requires compliance. Key compliance areas include Governance, Consumer Rights and Access, Supervision, Quality Improvement and Performance, Billing and Revenue, Back-office and Field Operations, Human resources, and more! CHC consultants understand the deep contexts of home care and compliance. We coach you step-by-step to ensure your understanding is extensive.

Like what you see? Contact us to see how we
can help you open a new agency or launch additional lines of services today!

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Administrator/Manager training programs are approved by Colorado Department of Public Health and Environment (proud to be 1st local to achieve this)

CEUs FOR Administrators BY Administrators. CHC CEUs are designed to be straightforward, convenient and written by course writers who have been where you are so you can learn on your own terms. Actionable Insights You Can Use. Our training and education programs are developed by accomplished professionals, providing insights you can use to enhance care management and improve patient outcomes. Available 24/7/365 in Multiple Formats. CHC CEUs are available using TAWAD - Training AnyTime, AnyWhere, on Any Device as well as print formats so you can learn the way you like.

Enroll Today Now!


Administrator / Manager Training and Consulting is the first local education company with CDPHE-approved home care Administrator and Manager training programs.

Current & Former

Team of Experts

Connie McWilliams, MBA, ACHC-Certified Consultant
Founder and President
Alan L. Schocket, MD, MSHA
Medical and Quality Improvement Advisor
Jennifer Windram, RN, BSN, ACHC-Certified Consultant
Clinical Consultant
Janell Peterson, M.Ed., SPHR, SHRM-SCP
HR Consultant
Bonnie J. MacLeod, LCSW
Behavioral Health Consultant and Case Manager
Sangeeta (Nitu) Kapoor
Billing and Revenue Management Consultant
Laura Neill
Non-medical Specialist (HCBS, IHSS)
Ravi Bhasin
Technical Support Specialist


What Our Customers Have to Say


Administrators and Managers face large numbers and varying types of important decision-making on a daily basis. The management of resources, financial and human, are essential along with the implementation of organizational strategies simultaneously. The number one result being pursued is a satisfied client or patient.

Career interest in home care operations as an Administrator or Manager has been accelerated by the pandemic. In-home care management for high-quality care and services is a team effort - nurses, therapists, aides, personal caregivers, advocates and navigators allow individual clients to safely remain in the comfort of their home. Take a look at our Resources for additional information.

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Check Out Our Bundle Options Below

Class A Agency

Skilled Administrator & Alternate Administrator Training

The First-time administrator or alternate administrator training bundle is perfect for primary and alternate managers who are new to Colorado Licensure regulations. This bundle is great for those less familiar with regulations or those who just want a refresher on Colorado Licensure regulations. The program includes a total of 24 CDPHE-Approved continuing education units (CEU). The requirement is for a first-time Administrator or Alternate to complete a total of 24 hours of training in the administration of an agency before the end of the first 12 months after designation to the position. Class A Administrators work in home health agencies that provide services by Licensed or Certified health care practitioners, such as nurses, physical, occupational or speech therapists.

Class B Agency

Our Total Manager Bundles is perfect for Primary and Alternate Managers who are new in the position. This Bundle is also great for those less familiar with Colorado Licensure regulations or want a refresher course on them. The program includes a total of 20 CDPHE-approved continuing education units (CEU). Class B Managers work in non-medical home care agencies to provide personal care services that assist with activities of daily living (ADL), such as bathing, dressing, toileting and light housekeeping.

Finally…ultimate access to every course that you need!

Opportunities for Unprecedented Performance!


We encourage your questions. Here are Frequently Asked Questions from Administrators Just like you.

Download this flowchart and take the first step by sending an electronic Letter of Intent (LOI) to the health department. This LOI alerts the health department's licensing staff of your intent to obtain a license, which is the first step in the process of operating any type of home care agency.

The address entered into our website for credit card payment must match the billing addresses where your credit card statement is mailed. A name/address/zip code error occurs if you fail to enter the address where you receive the statement.

CDPHE-approved Basic 8-hour Administrator Training is the name of the course you want to take within the first 30 day on the job. This course qualifies for both First-time Administrator/Manager Training as well as Annual Training for Administrators/Managers. This course is the #1 bestseller for over a decade with modifications made on a ongoing basis. (And the price has been the same at $379 forever).

Get in touch for any kind of help and information

Our Mailing address:

8479 E. Lowry Boulevard,Denver, CO 80230

Contact for help:


Mail us for information

[email protected]

We’re glad to discuss your organization’s situation. Please be advised: CDPHE NOTICE OF UPDATED RULES ON 1/19/2022 BECOME EFFECTIVE 2/14/2022. CHC is working hard to update courses by 2/14.