Train Smarter, Not Harder

Work with experts who have been there


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Welcome to CHC

Approved Administrator/Manager Certificate Programs!

Approvals: CHC is approved by the Colorado Department of Public Health and Environment (CDPHE) for Class A and Class B Home Health/Home Care Administrator courses. We are industry experts with over 80 years of combined experience. Learn through the lens of former state surveyors and agency-owner/operators. They don’t teach this stuff in business school or any other school. We understand. We share that understanding with today's Administrators and Managers in simple, straightforward terms. Our years of hands-on experience in day-to-day settings help to assist you in establishing and managing home-based care and services.

Home Care workplaces can be complicated and challenging to navigate and manage. CHC training is geared to Administrators and Managers so they excel in operating a compliant business. CHC consultants use federal and state regulations and law, as well as accreditation and best-practice models to explain and provide examples. The emphasis is on creating understanding from your perspective so everyone in your organization is more effective in day-to-day operations.

CHC provides Health-department-approved training curricula for the Administrator and Manager in a start-up or a long-standing agency. Always mindful of boundaries in federal and state laws and regulations, we guarantee that you will come away with greater understanding of the conflicting demands in your operation. Understanding translates to effectiveness, which allows you to maximize the efficient use of scarce resources.

Conformity with regulations is required in all areas of operations. The scope of services and audiences for each creates a structure that requires compliance. Key compliance areas include Governance, Consumer Rights and Access, Supervision, Quality Improvement and Performance, Billing and Revenue, Back-office and Field Operations, Human resources, and more! CHC consultants understand the deep contexts of home care and compliance. Our step-by-step assistance ensure your understanding is extensive so you can apply what you learn immediately.

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CHC helps professional Administrators/Managers and their organizations succeed.

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Administrator/Manager training programs are approved by Colorado Department of Public Health and Environment (proud to be 1st local to achieve this)

CEUs FOR Administrators BY Administrators. CHC CEUs are designed to be straightforward, convenient and written by course writers who have been where you are so you can learn on your own terms. Actionable Insights You Can Use. Our training and education programs are developed by accomplished professionals, providing insights you can use to enhance care management and improve patient outcomes. Available 24/7/365 in Multiple Formats. CHC CEUs are available using TAWAD - Training AnyTime, AnyWhere, on Any Device as well as print formats so you can learn the way you like.

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Administrator / Manager Training and Consulting is the first local education company with CDPHE-approved home care Administrator and Manager training programs.

Current & Former

Team of Experts

Connie McWilliams, MBA, ACHC-Certified Consultant
Founder and President
Alan L. Schocket, MD, MSHA
Medical and Quality Improvement Advisor
Jennifer Windram, RN, BSN, ACHC-Certified Consultant (Decd 2022)
Clinical Consultant
Janell Peterson, M.Ed., SPHR, SHRM-SCP
HR Consultant
Bonnie J. MacLeod, LCSW
Behavioral Health Consultant and Case Manager
Laura Neill
Non-medical Specialist (HCBS, IHSS)
Ravi Bhasin
Technical Support Specialist


What Our Customers Have to Say


Administrators and Managers face large numbers and varying types of important decision-making on a daily basis. The management of resources, financial and human, are essential along with the simultaneous implementation of organizational strategies. Our goal is to help you and your business provide high quality, value-driven services that result in satisfied clients or patients.

Career interest in home care operations as an Administrator or Manager has been accelerated by the pandemic. In-home care management for high-quality care and services is a team effort - nurses, therapists, aides, personal caregivers, advocates and navigators allow individual clients to safely remain in the comfort of their home. Take a look at our Resources for additional information.

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Check Out Our Bundle Options

Class A Agency

Skilled Administrator & Alternate Administrator Training

The First-time administrator or alternate administrator training bundle is perfect for primary and alternate managers who are new to Colorado Licensure regulations. This bundle is great for those less familiar with regulations or those who just want a refresher on Colorado Licensure regulations. The program includes a total of 24 continuing education units (CEUs). The requirement is for a first-time Administrator or Alternate to complete a total of 24 hours of training in the administration of an agency before the end of the first 12 months after designation to the position. Class A Administrators work in home health agencies that provide services by Licensed or Certified health care professionals, such as nurses, physical, occupational or speech therapists. The Department of Regulatory Agencies (DORA) is charged with managing licensing and registration for these multiple professions.

Class B Agency

Our Total Manager Bundles is perfect for Primary and Alternate Managers who are new in the position. This Bundle is also great for those less familiar with Colorado Licensure regulations or want a refresher course on them. The program includes a total of 20 CDPHE-approved continuing education units (CEU). Class B Managers work in non-medical home care agencies to provide personal care services that assist with activities of daily living (ADL), such as bathing, dressing, toileting and light housekeeping.

Access to critical requirements for business success in one convenient location!

Opportunities for navigating everything required for success with your health care at home business!


We encourage your questions. Here are Frequently Asked Questions from Administrators Just like you.

Download this flowchart and take the first step by sending an electronic Letter of Intent (LOI) to the health department. This LOI alerts the health department's licensing staff of your intent to obtain a license, which is the first step in the process of operating any type of home care agency.

The address entered into our website for credit card payment must match the billing addresses where your credit card statement is mailed. A name/address/zip code error occurs if you fail to enter the address where you receive the statement.

CDPHE-approved Basic 8-hour Administrator Training is the name of the course you want to take within the first 30 day on the job. This course qualifies for both First-time Administrator/Manager Training as well as Annual Training for Administrators/Managers. This course is the #1 bestseller for over a decade with modifications made on a ongoing basis. (And the price has been the same at $379 forever).

Have your certificates ready for Surveyor review anytime you are asked. You can showcase them on your LinkedIn profile, add them to your resume, and share them with your network. You can also share them with a new employer to demonstrate your new skills, and your ability to apply those skills on the job.

Yes, if your employer offers educational reimbursements that cover online learning programs. You will receive an email with your CHC receipt that you can submit to your employer to get reimbursed for your Administrator / Manager Training.

An email will be sent to the address used in the paid registration. It will contain all the information needed to join the class at the scheduled date and time.

Get in touch for any kind of help and information

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Let's talk about where your Agency is and options for the future!