Colorado-focused. Operationally grounded. Compliance-centered. Built by people who operated agencies.
Training for the people responsible for keeping the organization compliant.
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One Organization. Two Training Systems. One Compliance Goal.
CHC TRAINING & CONSULTING
Helping administrators, managers, and agencies build survey-ready operational systems since 2008.
Browse Courses
Colorado-focused
Built by people who operated agencies
CHC helps agencies organize operational compliance. Not merely: • train staff, • sell CEUs, • or pass surveys.
CHC provides training for the people responsible for keeping the organization compliant.
"Required" Administrator and Manager training topics using real world examples and surveyor probes
Built on Decades of Colorado Home Care Operations Experience HomeHealthCerts and CareCerts were developed by Colorado Health Care Training & Consulting (CHC), a Colorado-based training and consulting organization serving home care organizations since 2008. Led by Connie McWilliams, CHC brings more than 30 years of experience in home care operations, management, and staff training. HomeHealthCerts supports administrators and managers with licensure-required education and continuing education. CareCerts supports direct care staff with organized Homemaker and Personal Care Worker (PCW) training designed specifically for Colorado Home Care agencies. Together, the CHC training systems are designed to help agencies: • organize staff training in one place • monitor completion in real time • maintain defensible training documentation • reduce manual tracking burdens • and improve survey readiness Built on decades of Colorado Home Care operational experience. Not theory. Not generic training libraries. Real-world agency operations.
Home Care workplaces can be complicated and challenging to navigate and manage. CHC training is geared to Administrators and Managers so they excel in operating a compliant business. CHC consultants use federal and state regulations and law, as well as accreditation and best-practice models to explain and provide examples. The emphasis is on creating understanding from your perspective so everyone in your organization is more effective in day-to-day operations.
CHC provides training curricula for the Administrator and Manager in a start-up or a long-standing agency. Always mindful of boundaries in federal and state laws and regulations, we guarantee that you will come away with greater understanding of the conflicting demands in your operation. Understanding translates to effectiveness, which allows you to become a better manager.
Conformity with regulations is required in all areas of operations. The Agency scope of services creates a structure that requires compliance. Key compliance areas include Governance, Consumer Rights and Access, Supervision, Quality Improvement and Performance, Billing and Revenue, Back-office and Field Operations, Human resources, and more! CHC walks you through the many contexts of home care and compliance. Our step-by-step assistance ensure your understanding is extensive so you can apply what you learn immediately.
WELCOME TO THE CHC VIRTUAL CLASSROOM
The Virtual Classroom - where Administrator/Manager Certificate Training empowers you to excel as a manager.
Not generic CEUs. Operational leadership education for: • QMP • AOE • survey readiness • personnel systems • compliance oversight • policy implementation • administrator development Our programs are available 24/7/365 in multiple formats, offering flexibility - Training Any Time, Any Where, on Any Device.
Built on Decades of Colorado Home Care Operations Experience
HomeHealthCerts was developed by Colorado Health Care Training & Consulting (CHC), a Colorado-based training and consulting organization serving home care organizations since 2008. Led by Connie McWilliams, CHC brings more than 30 years of experience in home care operations, management, and staff training.
Current & Former
Team of Experts
TESTIMONIALS
What Our Customers Have to Say
Connie McWilliams is a talented and gifted instructor and facilitator. She has the ability to take dry, legalese material and bring it to life in the classroom. She combines her expert knowledge of state regulations and business management with real-life stories and examples that make it easy for participants to grasp the essentials and feel some confidence moving forward. Her practical, sound advice on how to prepare policy and procedures and support documentation for the initial licensing evaluation visit by the Colorado Health Department made my licensing evaluation a smooth, effortless event. I received zero deficiencies and several compliments from the examiner. I would recommend Connie and her company to anyone seeking consultation or training in Colorado healthcare without reservation!"
Once again thank you again for sharing your knowledge with us. It was a great experience and I fill I will be ready for a survey/audit when it happens. MMaynus, Thrive
I have to tell you that the surveyors appreciate us taking your classes. That was a plus for us. THANK YOU.
I thought this course was fantastic. The pace was perfect. The supplemental materials were extremely helpful.
Resources
Administrators and Managers face large numbers and varying types of important decision-making on a daily basis. Managing your resources - financial and human - are essential. We help you provide high quality services that result in satisfied clients/patients.
Career interest in home care management as an Administrator or Manager accelerated during the pandemic. Home care agencies need hardworking, conscientious, capable people to keep the system working 24/7 — and that’s what becoming a home healthcare administrator is all about. Administrators manage the organization so individual clients can safely remain in the comfort of their home. Take a look at our Resources for additional information.
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PACKAGES
Bundled Options
Class A Skilled Home Health Agency
Skilled Administrator & Alternate Administrator Training
New Administrator Requirements Equation FIRST-TIME SKILLED (Class A) HOME HEALTH Administrator or Alternate Training: Basic 8 + 16 Additional Clock hours in year 1 = 24 Clock hours in Year 1 and 12 clock hours every year thereafter
Class B Agency (Non-medical Personal Care)
New Administrator Requirements Equation FIRST-TIME NON-MEDICAL PERSONAL CARE (Class B) HOME CARE Administrator/Manager or Alternate Training: Basic 8 + 12 Additional Clock hours in year 1 = 20 Clock hours in Year 1 and 12 clock hours every year thereafter
Master the fundamentals of Home Care Administration and Management in one convenient location!
Certificate courses for FIRST-TIME as well as EXPERIENCED Administrator/Manager competencies required in all Colorado health-at-home businesses!
NEED TO KNOW MORE
We encourage your questions. Here are Frequently Asked Questions from Administrators and Managers Just like you.
Download this document and take the first step by sending an electronic Letter of Intent (LOI) to the health department. This LOI alerts the health department's licensing staff of your intent to obtain a license, which is the first step in the process of operating any type of home care agency.
The address entered into our website for credit card payment must match the billing addresses where your credit card statement is mailed. A name/address/zip code error occurs if you fail to enter the address where you receive the credit card statement.
Basic 8-hour Administrator Training is the name of the course you want to take within the first 30 day on the job. This course is required for all primary and alternate First-time Administrators and Managers before the Initial Survey. The course also meets Annual Training requirements for Administrators/Managers of all agency types. This is the #1 bestseller for over a decade and provides a broad overview of home care regulations. Modifications are made to it on a ongoing basis. (And the price has been the same at $379 since our doors opened).
Your certificates should be maintained by the named holder for at least five (5) years. All certificates should be ready for Surveyor review anytime during a survey - announced or unannounced. You are responsible for presenting evidence of completion of required training and failure to provide the evidence is grounds for an agency citation and deficiency.
Yes, if your employer offers educational reimbursements that cover online learning programs. You will receive an email with your CHC receipt that you can submit to your employer to get reimbursed for your Administrator / Manager Training.
Simply Log Out and Log In to populated your purchase into your account under the heading MY COURSES. My Courses appears only after a purchase is made in the User’s account. When a live, online course is purchased, an email is sent to the address used in the paid registration. It will contain all the information needed to join the class at the scheduled date and time.
Get in touch for questions and information
Contact for help:
303.548.4310
Let's talk about where your Agency is and options for the future!