Understanding the Survey Process


In this 2 CEU, non-audio course, Jennifer Windram, RN, BSN and former CDPHE Surveyors describes:

Survey types, Survey components, Common survey focus areas, Surveyor decision making, Writing a plan of correction

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Will you be Calm and Collected or Frantic and Frenzied?
Are you prepared for your next survey? Will you be able to provide everything that is requested? Will you answer the surveyor’s questions with confidence, or with hesitation and doubt? Have you identified and addressed your agency’s potential survey focus areas? Do you understand how a surveyor chooses their survey sample and investigates potential issues?

If you can’t answer yes to all of these questions, your next survey could be a frustrating and difficult experience.

In this 2 CEU, non-audio program Learners will understand the survey process from a surveyor’s perspective, as well as gain insight into the decision making process for citing deficient practice. Learners will be able to apply this knowledge in preparation for all survey types and during ongoing monitoring of the agency’s compliance with Federal and State regulations.