Personnel Qualifications, Experience, Competency and Evaluations (All About Personnel, Part 1)

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Video program with Connie McWilliams to include Policy and procedure, risk areas, administrator role in human resource management, organizational chart function, personnel qualifications and experience, job description role, personnel record, surveyor probes, contractor use in direct care, direct care documents that are missing or expired, training and education policy, special skills training and client diagnoses, and the need for ongoing training – it never stops.

After completing this course, Administrator staff will:

Describe implications of personnel policies on daily duties,
Define Policy components for organizational structure, oversight, qualifications, competency, staffing, missed visits,
Discuss surveyor probes used to ascertain agency compliance with personnel standards or regulations,
Evaluate agency policy content as a method for directing client activities as well as verifying compliance with regulations