Basic 8-hour Administrator/Manager UPDATED

This course provides an overview of home care agency Licensure requirements in Chapter 26 (effective 2/14/2022). The goal in this course is to enhance the understanding and effectiveness of the administrator / manager in managing the operations of an agency. Successful completion of this course requires 80% or better on two exams and meets requirements for both First-time administrators/managers and Annual training for administrators/managers. Understand compliance requirements in Parts 1 through 5 with pieces from Parts 6 and 7 and put them altogether in a review of your agency-wide quality assurance program, appropriate to the size and type of agency, that evaluates the quality of consumer services, care, and safety, and complies with the requirements for Quality Management Program in Chapter 2.

Client Care Advocate & Grievance Plan

Attendees will learn skills and tools necessary to apply State Licensure rules in the implementation of a Grievance Plan and position of Client Care Advocate using guiding principles, program scope, oversight and responsibilities, and data collection relative to patient rights. Certificate provided after the successful completion of an evaluation and exam with 80% or better score.

Developing New Managers

The purpose of this course is to help home care agencies create a program to identify and develop internal staff for management tracks so that an adequate workforce is always being cultivated.

With our Developing New Managers self-study, you’ll understand the value of investing in employees and developing management. By focusing on development opportunities, your participants will establish a culture that retains top talent and improves succession planning. It’s a simple but not easy strategy that requires ongoing diligence.  

(You asked and we delivered a course that is 100% downloadable) and includes:

● Print and Read Lesson Plan and Self-study Guide individually or as a group

(listen to the audio coming soon)

● Take 10 paper quizzes during the inservice.

● Print Certificate and file in your Training Record 

Quality Management Plan in the Program

Quality Management is agency-wide oversight.  It is also the most cited deficiency in all agency types. Jennifer Windram, BSN, RN, former CDPHE-surveyor will engage learners in this video program with updated regulations in Chapter 2 of 6 CCR 1011-1, Part 4, 4.1. This program is an update to QM Basics.

Program Goals – 2 CEUs
Attendees will learn skills and tools necessary to apply State Licensure rules in the implementation of a quality management program using guiding principles, program scope, QM oversight and responsibilities, and data collection relative to client safety and client well-being. Certificate provided after the successful completion of an evaluation and exam with 80% or better score.

Program – 2 CEUs

Name the requirements for a compliant quality management plan

Discuss data that can be collected as part of the QM program

Discuss the different roles and responsibilities in quality management

Analyze the difference in QM Program and QM Plan

Identify the process for taking the data collected and using that data to select QM projects

Design, implement and document a QM project

Use QM tools in analyzing problems and identifying solutions

Materials include:

Two (2), one (1)-hour videos with corresponding Workbook with slide deck and supplemental materials with Sample policies, Sample QM Plan, Sample QM Data Collection Plan, Sample chart audit tool, Sample QM minutes using data collected, Sample Intervention plan of a problem identified.

Continuing Education Units
Each attendee receives Continuing Education Units for up to two (2) clock hours of education at the completion of the workshop, course evaluation and competency exam.

Who Should Attend
This workshop is appropriate for Administrators/Managers and Alternates, Agency Owners, Operators, Supervisory Personnel, Quality Management Personnel, Social workers, Health Information Director, Billing office director, Patient Safety Officer, Discharge planners, Transitional Care Staff, Compliance officer, Chief Operations Officer, Medical Directors and Physicians, all nurses with direct patient care, Risk Managers, Regulatory Officers, Physician Advisors, UR nurses, Accreditation coordinator, Nurse Educators, Chief Executive Officer, Field Staff, Clinical managers, PI director.