Basic 8-hour Administrator/Manager UPDATED

This course provides an overview of home care agency Licensure requirements in Chapter 26 (effective 2/14/2022). The goal in this course is to enhance the understanding and effectiveness of the administrator / manager in managing the operations of an agency. Successful completion of this course requires 80% or better on two exams and meets requirements for both First-time administrators/managers and Annual training for administrators/managers. Understand compliance requirements in Parts 1 through 5 with pieces from Parts 6 and 7 and put them altogether in a review of your agency-wide quality assurance program, appropriate to the size and type of agency, that evaluates the quality of consumer services, care, and safety, and complies with the requirements for Quality Management Program in Chapter 2.

Client Care Advocate & Grievance Plan

Attendees will learn skills and tools necessary to apply State Licensure rules in the implementation of a Grievance Plan and position of Client Care Advocate using guiding principles, program scope, oversight and responsibilities, and data collection relative to patient rights. Certificate provided after the successful completion of an evaluation and exam with 80% or better score.

Developing New Managers

The purpose of this course is to help home care agencies create a program to identify and develop internal staff for management tracks so that an adequate workforce is always being cultivated.

With our Developing New Managers self-study, you’ll understand the value of investing in employees and developing management. By focusing on development opportunities, your participants will establish a culture that retains top talent and improves succession planning. It’s a simple but not easy strategy that requires ongoing diligence.  

(You asked and we delivered a course that is 100% downloadable) and includes:

● Print and Read Lesson Plan and Self-study Guide individually or as a group

(listen to the audio coming soon)

● Take 10 paper quizzes during the inservice.

● Print Certificate and file in your Training Record