This course has new video as of October 2021. Learners will obtain a clear understanding and appropriate application of the Licensure
Standards related to administrator oversight of
staff to maximize compliance and minimize
deficiencies. After this course, you will be able
to:
Discuss meeting the minimum standards
for agency PCWs and Supervisors
List at least three current trends in citing
deficiencies
Identify weakness in your agency relative to
commonly cited deficiencies and common
survey focus areas
Discuss policy and procedure requirements for
nonmedical staff oversight
Course Content
Part 1 Learning objectives, PCW job description and job responsibilities
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NM Oversight Personnel 1.5 Ultimate accountability Record Review Deficiency Tips for Oversight of Client Records
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Part 2 Licensure standards for PCW duties, Monitoring the home environment, Defining household chores
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Part 3 Assistance in completing activities such as shopping, Companionship, Sample service plan & med reminding, Common deficiencies
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Part 4 Activities that stimulate the mind, Personal Care versus Homemaker services, Deficiency cited for performing excluded tasks
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Part 5 Supervision requirements, Availability of Supervisor, Frequency of supervisory visits
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Note: Limitations of Personal Care understanding is especially important in the Non-medical arena and there is a specific course dedicated to this topic.
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Part 6 PCW training requirements, Orientation content, Initial training content
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Part 8 Supervisor requirements, Limitations of Personal Care, Review of course learning objectives, References and resources
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NEW! Video 1
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NEW! Video 2
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NEW! Video 3
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NEW! Video 4
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NEW! Video 5
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NEW! Video 6
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Administrator oversight of personnel competency exam
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