Basic 8-hour Administrator/Manager UPDATED Training

This is THE foundational course from which all other program topics flow.  This course provides an overview of home care agency Licensure requirements in Chapter 26 (effective 2/14/2022). The goal in this course is to enhance the understanding and effectiveness of the administrator / manager role(s) in managing the operations of an agency.

Understand regulatory compliance requirements in Federal and State law that affect home care providers. Analyze the quality aspects of the compliance requirements using tools that will aid in your agency-wide quality assurance program — that evaluates the quality of consumer services, care, and safety, — and complies with the requirements for Quality Management Program in Chapter 2.

Successful completion of this course requires 80% or better on two exams and meets requirements for both First-time administrators/managers and Annual training for administrators/managers.

Keywords: Licensure, Certification, Governing Body, Oversight, Provider types, Service scope, Key Federal Laws, Annual Evaluation, Complaints, Consumer Rights, Contracts, Data collection, Grievances, Incidents, Occurrences, Personnel, Policies, Procedures, Surveyor Expectations, Evidence, Findings, Survey readiness, Limitations of Personal Care, Observed competencies, QAPI, Minutes, Standards, Risk management, Citation, Plan of Correction, Plan of Care

Workshop Objectives
You will learn the skills necessary to show a clear understanding and appropriate application of Licensure Standards. After this course, you will be able to:
▪ List three reasons for the need for licensure
▪ Identify differences between skilled and non-skilled services
▪ Utilize at least five concepts of written notice of consumer rights in the home care setting
▪ Identify 3 responsibilities of the Governing Board, Administrator/Manager & voluntary PAC.
▪ Define ongoing training program components for PCWs, CNAs, Administrators, Managers & Alternates
▪ Demonstrate at least 4 needs of a compliant Quality Management Program
▪ Define the term, “minimum standards” and how it applies to your daily operations,
▪ Describe how to locate Chapter 26 and 2 in the Colorado Code of Regulations and briefly describe content of each,
▪ Define the term “consumer,”
▪ Compare and contrast License classification types A and B and legal limits of services therein,
▪ Illustrate dually regulated home care and what that means,
▪ Communicate the key points in 18 federal laws that affect the aged, infirm & disabled,
▪ Consider at least 5 components required in handling Complaints/Incidents/Occurrences,
▪ Depict similarities of the Quality & Risk Management Programs,
▪ List at least 10 documents required to present to surveyors upon the initiation of an unannounced survey,
▪ Distinguish between an organization’s bylaws and articles of incorporation (organization),
▪ Describe client rights of LEP or Limited English Proficiency,