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Basic 8-hr Administrator Training$379.00 Add to cartQuick View
Basic 8-hr Administrator Training
The goal of this workshop is to meet health department requirements for first-time administrators and provide an overview of the fundamentals of the Administrator & Governing Body duties for Class A and Class B home care agencies; may also be taken to meet Annual Training requirements.
Each Certificate Workshop offers a four-part curriculum, with interactive discussions, presentations and case studies. Each participant receives a comprehensive manual and supplemental materials for their use. The curriculum includes:
DAY ONE & TWO PROGRAM – 4 CEUs DAY THREE & FOUR PROGRAM – 4 CEUs License standards overview, National, State home care & post-acute care, Provider Types Governing Body Duties, Administrator/Manager Duties, PAC membership and responsibilities, Key Federal, State & Local Law Review; Consumer Rights, P&P required for all agency types, Expectations, Evidence, Training Survey readiness, Annual Evaluation, Data collection, Complaints, Incidents, Occurrences, Grievances, Contracts, Worker types Written Notice of Home Care Consumer Rights, Disclosure notice, Limitations of Personal Care, Competencies Quality Management Program, Meeting minutes, Standards & revisions; Risk Management comparison, Common citations Questions & Answers, Evaluation, Competency Exam Questions & Answers, Evaluation, Competency Exam$379.00
Behavior Management of the Client with Dementias or Cognitive Disorders$150.00 Add to cartQuick View
Behavior Management of the Client with Dementias or Cognitive Disorders
Workshop Content of this 2 CEU, non-audio course written by Bonnie J. MacLeod, LCSW:
The nature of dementia,
Common behavioral issues of clients with dementias or cognitive disorders,
Appropriate behavior management techniques,
Inappropriate behavior management techniques,
Safety of the consumer,
Care of the Fragile, Ill & Complex Client$150.00 Add to cartQuick View
Care of the Fragile, Ill & Complex Client
Home Care Agencies face particular challenges in providing services and coordinating care for frail, ill and complex clients. 2 CEU
This eLearn course is available 24/7 and offers clear learner progress indicators and unlimited replays of course material. Resume learning exactly where you left off, on your mobile, tablet, laptop or any device.
This non-audio program explores the current landscape of services for patients with complex needs, details characteristics of these clients, addresses the challenges of caring for these clients, and offers programmatic and policy changes that can help Home Care Agencies better deliver services to all clients, including those with the most complex health needs.
This eLearn course is available 24/7 and offers clear learner progress indicators and unlimited replays of course material. Resume learning exactly where you left off, on your mobile, tablet, laptop or any device. Home Care Agencies face particular challenges in providing services and coordinating care for frail, ill and complex clients. This program explores the current landscape of services for patients with complex needs, details characteristics of these clients, addresses the challenges of caring for these clients, and offers programmatic and policy changes that can help Home Care Agencies better deliver services to all clients, including those with the most complex health needs.
This Certificate Workshop includes the following curriculum:
PROGRAM – 2 CEU
Learning Objectives for this 2 CEU Course:
Who are complex, frail and ill clients?
Explain why the plan of care requires additional components with the Frail and Elderly.
Examine external influences that impact care of the fragile and ill.
Recognize special training and staffing considerations.
Identify KEY data elements for the Quality Management Program (QMP).
Continuing Education Units
Each attendee receives Continuing Education Units for up to two (2) clock hours of education at the successful completion of the workshop, course evaluation and competency exam.
COURSE MATERIALS are copyrighted. Paid attendees only may use training materials.$150.00
Class B Annual 12-CEU Administrator Training$720.00 Add to cartQuick View
Class B Annual 12-CEU Administrator Training
This Bundle of courses provides 12 CEUs required for all Class B, Non-medical Administrators and Alternates. Included are the following courses:
Abuse, Neglect & Exploitation,
Care of the Fragile, Ill and Complex Client,
Complaint & Incident Processing Part 2,
Emergency Preparedness Program,
Infection Control & Prevention Program,
Quality Management Program,
All About Data, Universal Precautions (freebie)
I promise to help you grow in understanding and effectiveness as an Administrator.
Feel free to email me (email@example.com) any questions and even schedule 1:1 virtual time to ensure the full grasp of those questions!
Thanks so much for being here!
Connie Mac, CHC Founder$720.00
Class B First-time Bundle$1,199.00 Add to cartQuick View
Class B First-time Bundle
A first-time administrator or administrator shall complete a total of 20 hours of training in the administration of an agency before the end of the first 12 months after designation to the position.
20 CEU Bundle Package include
Basic 8-hour Administrator Training, Behavior Management of the Client with Demtias or Cognitive Disorders, Complaint and Incident Processing Part 1, Limitations of Personal Care, Non-medical Licensure Regulations, Oversight of Non-medical Personnel, Quality Management Program.$1,199.00
Oversight of Non-medical Personnel$150.00 Add to cartQuick View
Oversight of Non-medical Personnel
Non-audio course with two (2) CEU
Oversight and oversight processes make up a large part of the administrator’s role. Learn about oversight of staff, how staff are educated and maintain their competence, how do you demonstrate that your employees and contractors are appropriately skilled? How do you define the nature and length of training for non-medical staff and their ability to perform particular tasks? What is the maintenance and development of their skills and competencies? How is the supervisory visit involved in skills development to maximize compliance and minimize deficiencies?
● Discuss the minimum standards for agency PCWs and Supervisors
● List at least three current trends in citing deficiencies
● Identify weakness in your agency relative to commonly cited deficiencies and common survey focus areas
● Discuss policy and procedure requirements for nonmedical staff oversight$150.00
P&P creation, Personnel Qualifications, Experience, Competency, Evaluation (All About Personnel Part 1)$150.00 Add to cartQuick View
P&P creation, Personnel Qualifications, Experience, Competency, Evaluation (All About Personnel Part 1)
Join Connie McWilliams in a review of Policy writing, Personnel Records, Personnel qualifications, experience, competency and evaluation.
Part 1 of this program will approximately include Policy and procedure, risk areas, administrator role in human resource management, organizational chart function, personnel qualifications and experience, job description role, personnel record, surveyor probes, contractor use in direct care, direct care documents that are missing or expired, training and education policy, special skills training and client diagnoses, and the need for ongoing training – it never stops.$150.00
Quality Management Program$150.00 Add to cartQuick View
Quality Management Program
QMP is the most cited deficiency in all agency types. Learn specifics to ensure your program demonstrates the quality aspects of consumer care and safety!
Every licensed agency shall establish a quality management program appropriate to the size and type of facility that evaluates the quality of patient or resident care and safety, and that complies with this regulation in Chapter II. This video program with Jennifer Windram, BSN, RN, former CDPHE-surveyor will engage learners to reach a better understanding of what is expected in the Quality Management Program from a Surveyor perspective.
Attendees will learn skills and tools necessary to apply State Licensure rules in the implementation of a quality management program and avoid common pitfalls.
This Certificate Workshop will include the following curriculum, with interactive discussions, presentations and case studies. The curriculum includes:
PROGRAM – 2 CEUs
Review of licensing standards for the quality management program
Common survey focus areas and frequently cited deficiencies
Methods to monitor care and services, prevent problems, and maintain compliance with State Licensing rules
Using the PDCA cycle to investigate and improve areas identified as needing improvement
Quality management tools used in analyzing problems and identifying solutions
Questions & Answers
After this course, you will be able to:
Discuss the minimum standards for quality management
List at least three current trends in citing deficiencies
Identify weakness in your agency relative to commonly cited deficiencies and common survey focus areas
Demonstrate an understanding of how to document effective meeting minutes
Workshop Handouts and Activities
Attendees will receive chart audit tools, a sample quality management plan, and an example of quality management minutes.
Continuing Education Units
Each attendee receives Continuing Education Units for up to two (2) clock hours of education at the completion of the workshop, course evaluation and competency exam.
Who Should Attend
This workshop is appropriate for Administrators/Managers and Alternates, Agency Owners, Operators, Supervisory Personnel, Quality Management Personnel, Social workers, Health Information Director, Billing office director, Patient Safety Officer, Discharge planners, Transitional Care Staff, Compliance officer, Chief Operations Officer, Medical Directors and Physicians, all nurses with direct patient care, Risk Managers, Regulatory Officers, Physician Advisors, UR nurses, Accreditation coordinator, Nurse Educators, Chief Executive Officer, Field Staff, Clinical managers, PI director.$150.00
Staffing Methodologies and Oversight of Scheduling, Staff Training and Supervision (All About Personnel Part 2)$150.00 Add to cartQuick View
Staffing Methodologies and Oversight of Scheduling, Staff Training and Supervision (All About Personnel Part 2)
Join Connie McWilliams in a 2-CEU Video review of Staffing methodologies, oversight of scheduling, staff training and supervision.
Part 2 of this program will approximately include Staffing methodologies, Oversight of scheduling, Supervision, Missed visits, Adequacy of qualified staff, Annual performance evaluation of staff, Criteria selection for performance evaluations.
After completing this course, the learner will be able to:
Describe the Administrator role in HR Development and all of its components,
Define the term oversight,
Identify five areas of staffing and scheduling oversight that are often overlooked,
Communicate staffing as it relates to consumer rights and communication,
Analyze oversight issues identified in quality improvement activities,
Examine staffing and scheduling together as one of the largest single factors of poor financial, productivity and quality performance.$150.00