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This course provides an overview of home care agency Licensure requirements in Chapter 26 (effective 2/14/2022). The goal in this course is to enhance the understanding and effectiveness of the administrator / manager in managing the operations of an agency. Successful completion of this course requires 80% or better on two exams and meets requirements for both First-time administrators/managers and Annual training for administrators/managers. Understand compliance requirements in Parts 1 through 5 with pieces from Parts 6 and 7 and put them altogether in a review of your agency-wide quality assurance program, appropriate to the size and type of agency, that evaluates the quality of consumer services, care, and safety, and complies with the requirements for Quality Management Program in Chapter 2.

Attendees will learn skills and tools necessary to apply State Licensure rules in the implementation of a Grievance Plan and position of Client Care Advocate using guiding principles, program scope, oversight and responsibilities, and data collection relative to patient rights. Certificate provided after the successful completion of an evaluation and exam with 80% or better score.