QMP is the most cited deficiency in all agency types. Learn specifics to ensure your program demonstrates the quality aspects of consumer care and safety!
Every licensed agency shall establish a quality management program appropriate to the size and type of facility that evaluates the quality of patient or resident care and safety, and that complies with this regulation in Chapter II. This video program with Jennifer Windram, BSN, RN, former CDPHE-surveyor will engage learners to reach a better understanding of what is expected in the Quality Management Program from a Surveyor perspective.
Attendees will learn skills and tools necessary to apply State Licensure rules in the implementation of a quality management program and avoid common pitfalls.
This Certificate Workshop will include the following curriculum, with interactive discussions, presentations and case studies. The curriculum includes:
PROGRAM – 2 CEUs
Review of licensing standards for the quality management program
Common survey focus areas and frequently cited deficiencies
Methods to monitor care and services, prevent problems, and maintain compliance with State Licensing rules
Using the PDCA cycle to investigate and improve areas identified as needing improvement
Quality management tools used in analyzing problems and identifying solutions
Questions & Answers
After this course, you will be able to:
Discuss the minimum standards for quality management
List at least three current trends in citing deficiencies
Identify weakness in your agency relative to commonly cited deficiencies and common survey focus areas
Demonstrate an understanding of how to document effective meeting minutes
Workshop Handouts and Activities
Attendees will receive chart audit tools, a sample quality management plan, and an example of quality management minutes.
Continuing Education Units
Each attendee receives Continuing Education Units for up to two (2) clock hours of education at the completion of the workshop, course evaluation and competency exam.
Who Should Attend
This workshop is appropriate for Administrators/Managers and Alternates, Agency Owners, Operators, Supervisory Personnel, Quality Management Personnel, Social workers, Health Information Director, Billing office director, Patient Safety Officer, Discharge planners, Transitional Care Staff, Compliance officer, Chief Operations Officer, Medical Directors and Physicians, all nurses with direct patient care, Risk Managers, Regulatory Officers, Physician Advisors, UR nurses, Accreditation coordinator, Nurse Educators, Chief Executive Officer, Field Staff, Clinical managers, PI director.