Class B Non-Medical Manager – NEW (2 CEUs)

The NonMedical Manager is an introductory or refresher training designed for leaders of Nonmedical Personal Care Home Care Agencies. This course reinforces the purpose of licensure and clarifies the responsibilities of the Nonmedical Manager as outlined in Colorado’s licensure regulations.

Participants will review real-world surveyor citations issued to agencies, using these examples to understand common compliance challenges and how to avoid them. The training emphasizes a practical, step-by-step approach to incremental improvement in compliance. These small, steady improvements not only reduce the risk of citations but also build a culture of quality, leading to safer care for clients, stronger operations for staff, and more sustainable business practices for the agency.

A key component of this course is the included eBook on Metrics and Quality Management, which helps managers recognize how every regulation connects to the agency’s quality program. By understanding and tracking meaningful metrics or indicators of client safety and care standards, managers will see how data-driven oversight directly strengthens compliance and client outcomes.

Tangible Value for Your Agency:

• Improved regulatory compliance
• Safer, higher-quality home care delivery
• Stronger evidence for survey readiness
• Long-term business sustainability